Privacy Policy
EFFECTIVE DATE: APRIL 24TH 2025
BLOWN AWAY HVAC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information, particularly for our SMS messaging program.
1. INFORMATION WE COLLECT
We may collect the following personal information:
Name
Phone Number
Email Address (if provided)
Service-related details
2. HOW WE USE YOUR INFORMATION
Your personal data is used for the following purposes:
Appointment reminders
Dispatch notifications
Maintenance visit alerts
Informational updates (e.g., bad weather notices, equipment guidance, or remote assistance)
Business closure notifications
Marketing promotions and special offers
Invoice/payment links and proposal communications
3. DATA PROTECTION & SHARING
Your phone number and personal data will not be shared or sold to third parties for marketing purposes.
Data may be shared only as necessary for business operations.
Opt-in data will never be disclosed to third parties for marketing purposes.
4. OPT-OUT INSTRUCTIONS
You have the right to opt out at any time. To stop receiving messages, text:
“STOP”
“END”
“UNSUBSCRIBE”
“CANCEL”
Opt-out requests will be processed immediately.
5. MESSAGE FREQUENCY & DATA RATES
Message frequency may vary. Standard message and data rates may apply based on your carrier plan.
6. CONTACT INFORMATION
For any privacy-related concerns, please contact us:
Phone: (336) 933-6063
TERMS & CONDITIONS
These Terms & Conditions govern your use of SMS notifications provided by BLOWN AWAY HVAC (“Company,” “we,” “our,” or “us”). By opting into our messaging program, you agree to these terms.
1. MESSAGING PROGRAM OVERVIEW
By opting in, you agree to receive messages related to:
Appointment reminders
Dispatch notifications
Maintenance visit alerts
Informational updates (bad weather, equipment guidance, remote assistance)
Business closure notifications
Marketing promotions and special offers
Invoice/payment links and proposals
2. MESSAGE FREQUENCY & COSTS
Message frequency may vary (typically up to two messages per appointment).
Standard messaging and data rates may apply per your carrier’s terms.
3. OPT-IN & CONSENT
By providing your phone number and opting in, you consent to receive SMS messages from us. Consent is not required for service.
4. OPT-OUT PROCESS
You may opt out at any time by texting:
“STOP”
“END”
“UNSUBSCRIBE”
“CANCEL”
Once you opt out, you will no longer receive messages from us.
5. CUSTOMER SUPPORT
For help, text “HELP” or contact us:
Phone: (336) 933-6063
6. MODIFICATION OF TERMS
We reserve the right to update these Terms & Conditions at any time. Continued use of our messaging services constitutes acceptance of any changes.
7. GOVERNING LAW
These Terms & Conditions are governed by applicable laws in Jurisdiction.
For more details, visit our website at www.blownawayhvac.com
